Q. Remit Cycle, or when do I get paid?!
A. Anything that was collected this month goes out at the end of the following month. We want to make sure the checks are going to clear the account before remitting funds.
Q. What happens if you do not collect?
A. You pay nothing and write off the debt.
Q. How will I know what is going on?
A. Clients are given a client portal to track all payments online for complete transparency. You will also be assigned an account manager making sure you are up to date on all payments and the accounts are placed with the right collector.
Q. Are you a licensed collection agency?
A. Click on the link to verify we are a licensed firm.
Q. How do I send new cases?
A. You can either send them directly through this link https://nexumgroupinc.com/submit-an-account/, you can fax invoices and supporting documents to 877-407-8220, you can also email invoice and supporting documents to email@example.com
Q. Can a debtor pay us directly?
A. It doesn’t matter who gets paid, as long as it gets paid. We will each pay each other our respected fees.
Q. Can we get a judgment, garnish wages, place liens?
A. If the debtors do not pay, you will have the option to litigate through one of our affiliate attorneys for a flat fee. Litigation is an OPTION meaning if you do not litigate and the case goes un-collected you do not have to pay.